We have benchmarked AIG against three main client concerns:

• Claims handling: Strong global claims framework, with NZ-based teams supported by AIG’s Asia-Pacific hubs. Known for structured, professional claims management on complex cases.

• Price competitiveness: Often sharp on mid-size commercial property and Body Corporates, especially where risks are well protected. (Capacity limitations for buildings over $35M)

• Property appetite: Broad appetite across commercial property and residential Bodies Corporate where scale and expertise are important.

We've found AIG is a great fit for:

• Commercial property portfolios – strong appetite for office, mixed-use, and retail.

• Commercial & Residential Body Corporates – competitive terms for properties under $35M

• Industrial – selective, but strong appetite for quality-managed manufacturing and infrastructure-related assets.

We've found AIG may not be the best fit for:

• Older, quake-exposed buildings.

• Selective on high NatCat zones (Wellington Region etc)

• Less competitive on high-hazard occupancies (e.g. flammable goods, Freight Forwarders, Night Clubs, Wood product manufacturing)

• Warehousing Risks

• Vape Store, Bottle Shops, Laundromats (unless it is a small portion of the total building)