We have benchmarked Ando against three main client concerns:

• Claims handling: Highly regarded for responsiveness and flexibility. Known for quick decision-making and practical outcomes compared to larger incumbents.

• Price competitiveness: Frequently one of the most competitive insurers on commercial property and Body Corporates, with sharper pricing than long-established insurers.

• Property appetite: Strong focus on commercial property and Body Corporates, offering wide cover and comparable sub-limits to its peers.

We've found Ando is a great fit for:

• Commercial property portfolios – strong appetite for SME to mid-market offices and retail.

• Commercial Body Corporates – competitive structures and flexible wordings.

• Warehousing – appetite for low-to-moderate hazard storage risks

We've found Ando may not be the best fit for:

• High NatCat zones such as Wellington.

• Residential Body Corporates

• Buildings over $25M

• Very large property portfolios.