We have benchmarked Chubb against three main client concerns:

• Claims handling: Globally recognised for fair and consistent outcomes; NZ-based claims team supported by strong regional resources.

• Price competitiveness: Often competitive on mid-to-large commercial property and Body Corporates, especially where risks are well managed.

• Property appetite: Broad appetite for large commercial property and Body Corporates, with solid capacity for warehousing and industrial where risks are low-to-moderate hazard.

We've found Chubb is a great fit for:

• Commercial property portfolios – strong appetite for large office, retail, and mixed-use.

• Commercial Body Corporates – wide cover and competitive sub-limit structures.

• Warehousing – appetite for well-managed modern storage risks.

• Industrial – competitive for light-to-medium hazard occupancies.

We've found Chubb may not be the best fit for:

• Older, quake-exposed buildings – conservative approach with higher deductibles.

• High-hazard warehousing – cautious on flammable or chemical storage.

• Heavy industrial/manufacturing – less competitive for complex or high-risk occupancies.

• Small, straightforward risks – may be priced higher than challenger insurers.