We have Benchmarked Zurich against three main client concerns:

• Claims handling: Backed by a highly regarded regional claims team supported by global expertise. Known for consistency, fairness, and responsiveness on larger or more complex losses. Their policy wording allows for more claims to be accepted compared to their peers.

• Price competitiveness: Competitive on mid-to-large commercial property and Body Corporate portfolios, particularly where risk quality and maintenance standards are strong.

• Property appetite: Broad global appetite across commercial, industrial, and strata property, with well-structured wordings, and ability to tailor limits to meet clients requirements.

We've found Zurich is a great fit for:

• Large commercial property portfolios – strong appetite for office, retail, Hotels and mixed-use buildings.

• Commercial & Residential Body Corporates – well-suited for modern, well-maintained schemes seeking stability and coverage breadth.

• Warehousing & industrial property – appetite for clean, well-managed occupancies with established fire protection and maintenance programs.

We've found Zurich may not be the best fit for:

• High NatCat zones – conservative on earthquake and flood-exposed regions such as Wellington and Hawke’s Bay.

• Older buildings – selective on aged or seismically at-risk structures and those with deferred maintenance.

• ACP / EPS exposure – limited appetite where aluminium composite panels (ACP) or expanded polystyrene (EPS) materials exceed 15 % of total floor area.