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Commercial Property Claims Facility

A claim is where the true value of your policy shines. It can also be one of the most complex parts of the insurance process, so it is imperative that we ensure that the process works as smoothly as possible. With access to our partner John’s Lyng Group, coupled with our claims handling and tracking portal, we are positioned to provide you with claims experience like no other. Explore how our connections can harness a more efficient claims experience.


— Introduction

This ASX listed Company in Australia provides our clients with top tier claims handling services. They have opened up their operations across the New Zealand market which will allow us to harness their scale and ability to provide one of the fastest claims experiences in the market.

Johns’ Lyng Group


We have a tight connection to Johns’ Lyng Group, an ASX listed company proving exceptional services to the commercial property and Body Corporate market for over 70 years’. They have since opened up their operations in NZ to provide the same high level service to our New Zealand Market clients.

John’s Lyng is an independent Project Management firm that manages our clients’ claims and maintenance requests from first contact. Their skilled team provides unparalleled services which allows for our clients to speed up property maintenance and claims process requests as these are sent through a single point of contact, our CIX Platform.

Raise Claims

John’s Lying Group

Through CIX, our clients have the ability to raise claims within minutes, which automatically triggers the John’s Lyng team to start quoting, reporting, undertake Makesafe requirements and remediation within hours. Less time is spent trying to find trades that have capacity to do work, when we have it covered for you.

The John’s Lyng team have a diverse range of third party preferred supplier trades throughout New Zealand which allows our clients to gain access to any request and to get the job done in an efficient and timely manner.




Material Damage insurance, is the cornerstone of any commercial property insurance. It safeguards property owners against unexpected physical loss or damage to their commercial Property assets, as well as any fitout they own or provide to their tenants.

CIX Management Platform

Our new CIX management platform allow you to seamlessly manage all your insurances in an easy and efficient way though our intuitive digital platform. There are many steps involved when dealing with an insurance policy, especially when dealing with a third party brokerage.

Commercial Property Rebuild Valuations

Construction Cost Consultants (CCC) is a privately owned firm of professional Quantity Surveyors that provides specialist advice to our clients on a variety of topics including construction cost management, feasibility studies, and tender documentation/analysis.



Ready to transform your insurance journey? Join CIX today and experience a new era of a digital insurance advisory – where value is not just a promise but a reality.